Please allow up to 3 working days for your items to be engraved, you will be notified when your order has been dispatched.
We understand that your tastebuds might change and we want you to be 100% satisfied with your purchase from The Pour Company!
In the event that you are not, we can assist you with a return, exchange or refund provided that the product is:
You must be able to provide a proof of purchase (which may include your original receipt, tax invoice or a credit card statement clearly stating your purchase from The Pour Company) when returning a product with The Pour Company. Please be aware that we do not refund delivery fees incurred if a purchase is returned as part of our Terms and Conditions.
To view our menu and to place an order, visit our website www.thepourcompany.com.au
If you have any questions or inquiries, send us a message by filling out our Contact Us form.
We deliver 7 days a week, servicing postcodes within 30km of Melbourne CBD.
Outside the 30km radius? Pick up is available for all customers, from our Melbourne CBD store.
For more information on Delivery Times & Pricing, click here.